Just click the Book Now button at the top of each page or click the link below. Click here to register

At HitPlay, your child's safety and wellbeing are our top priorities! If your child is booked to attend but isn't at the meeting place after school, we take immediate action. Our first step is to contact you to confirm your child's whereabouts. If we're unable to reach you, we'll then try the emergency contacts listed on your child's safety form. Please note, you may be charged an additional fee if you do not inform us of your child's absence in advance. This policy ensures we can keep all our children safe and accounted for at all times. Remember, out of school care is made easy—and safe—with HitPlay!

At HitPlay, our programmes are specifically designed for children aged 5 to 14 years. These programmes are crafted to provide engaging and enriching out-of-school care activities tailored to various age groups. Additionally, children who are 4 years old and about to start school may be eligible to attend our programmes in some instances. If you have a 4-year-old nearing school age, please contact us directly to discuss potential eligibility and ensure we can meet their needs.

The opportunity is available for all children to do their homework. Staff will supervise or assist but not complete it for them. If it is important to you that your child does their homework at HitPlay then please discuss this with the programme staff.

At HitPlay, we aim to provide flexible and supportive out-of-school care. However, to maintain our high-quality service, the normal fee will be charged if your child is absent. In cases where leave is required for medical reasons, we understand the challenges this can pose. Therefore, if you provide a medical certificate, the fee can be reduced by 50% for the sessions covered. This policy allows us to adequately cover staff and program costs that have already been incurred. We appreciate your understanding and cooperation in helping us deliver consistently excellent care for all children.

In the event of an emergency or an unexplained absence it is important that we are able to contact you quickly. It is a Ministry of Social Development requirement (and part of their audit process of our operation) that all enrolment forms include 2 emergency contacts as well as the main caregiver’s contact details. Even if you don’t have anybody else that you want picking up your child from HitPlay, please include a friend, family member or workmate’s details who would know of your whereabouts in the unlikely event of an emergency, or how we would be able to contact you.

Enter your answer here

All HitPlay staff including are Police Vetted and only those with valid clean Police Vetting in line with MSD Level 3 requirement are employed. All Staff have been reference checked and had their ID verification completed.

If you login is locked please email info@hitplay.co.nz to have this reset. Once you password has been reset you will receive an email confirming you can now login. Parent profiles will lock to protect your information after several failed login attempts

Yes, Enrolmy is secure. Security is very important and Enrolmy has a number of security features that will keep your data safe and secure. See the below list of Security features Enrolmy provides. SSL Data Encrypted - All the data communication between your devices and the server are encrypted by Secure Socket Layer (SSL) Double Backed Up - Our data backups are stored in a secure databank in the country of use and also in the cloud. This ensures data is never lost. Mirrored Servers - Enrolmy is mirrored at two geo-locations. This means, in the rare case where one server is down, the mirrored server will be up and running within minutes. Passwords are stored as hashes in the database. - Passwords are always stored as hashes, which cannot be decrypted into the original value. No one (including ourselves) will know the passwords of Enrolmy users - parent or staff. During login, we compare the hashed value to perform authentication. Password block after multiple failed attempts. In order to prevent brute force password guessing, we only allow a maximum of 10 retries of passwords. This is so that malicious users would not have a chance to guess passwords. Best password practice would include a mix of capitals, numbers, letters and special charachters. Avoid using common words and or a repeat sequence.

Invoices are issued weekly for term care or by programme for holiday care to your ENROLMY Dashboard. Please pay invoices by there due date. Accounts in arrears are subject to late payment fees. WINZ families are expected to keep there accounts current. This means if your paperwork os late or your subsidy not processed in time that you are liable for the full payment of care until the subsidy is active. We email accounts for term care on a Sunday as a curtesy to families, but all accounts are online.

Client account statements are emailed on request only or where an accounts are overdrawn. This is because all account information is visible online in your Enrolmy Parent Portal at all times. Please ensure that your email address in Enrolmy is kept current. To update your contact details visit hitplay.enrolmy.com

To change or cancel a booking parents must put this in writing as soon as possible. All booking changes & cancelations no matter if this is a partial booking cancelation or a full booking cancelation have a 3 week notice period. Booking changes can be discussed with your Site Manager but, cancelations will only be accepted in writing from the date received. How to get my written booking cancellation to Hit Play Email - info@hitplay.co.nz Hand deliver a written cancellation to your local Site Manager.

Yes, but.... Any booking taken over the phone will not be confirmed until the booking is signed by the parent or caregiver. What this means is that your booking is NOT confirmed and your child has NOT been registered for a space in our programme.

We offer a FREE pick up and drop off service from Ashburton schools. Children are collected from their schools assigned meeting place from 3pm. Each school has a specific meeting point and pick up time for after school. Children being dropped to school will arrive at their desitination school between 8.35am and before the school bell goes for class. We service schools all around Ashburton, with a transport route. For more information please view the transport information in the after school section of our website or contact us.

All our vans have booster seats that meet NZTA specifications for children that require them. If your child isn’t legally required to use a booster seat but you would like him/her to be in one then please discuss this with the programme staff.

Methven Primary has a walking bus that meets daily from the Methven School flag pole at 3pm. This is situated outside the office. Lady of Snow also has a walking bus that meets daily at 3pm from outside the school office at 3pm.